Hotel Facilities

Welcome to The Norfolk Mead Hotel, Venue and Spa. Our hotel is designed to provide everything you need for a relaxing and memorable stay, whether you’re here for a romantic getaway, a business retreat, or a special celebration. 

Hotel Services

Check-In & Check-Out

Check-in from 15:00, check-out by 10:30. Early check-in and late check-out is available. Please note an extra charge applies of £10 per hour (subject to availability). Our reception desk is open 24/7 for your convenience.

Internet

Complimentary high-speed Wi-Fi throughout the hotel, spa and events venue.

Pet-Friendly Rooms

Selected rooms are dog-friendly, with access to our grounds, walled garden, and terrace. We kindly ask that dogs are on a lead when walking around the grounds. Please note that dogs are not permitted in the events venue, main hotel or spa.

Parking & Accessibility

Car Parking

Free on-site parking available for all hotel, spa and wedding visitors, including multiple electric vehicle charging points.

Dining & Drinks

The Norfolk Mead Restaurant

Enjoy a meal at our in-house restaurant offering a seasonal menu.

The Norfolk Mead Lounge and Bar

Unwind with a cup of coffee or enjoy a cocktail drink in our cosy lounge and bar area.

Outdoor Garden

Guests are welcome to dine outside in our Walled Garden.

Conservatory Restaurant

Enjoy a brunch or light lunch (tapas style) in our Conservatory Restaurant located within our Spa.

Accessibility

Accessibility

Ramp access is available to the restaurant and a dedicated accessible room for guests with mobility needs. Please call 01603 737 531 ahead of your stay.

Leisure & Wellness

Spa Facilities

Our Spa facilities offer a range of spa treatments for both guests and public visitors. Find more information about our spa here. Guests staying at the hotel are permitted to 2 hours free access of the spa facilities.

Weddings & Events

Weddings

Tailored packages for your special day, from formal wedding breakfasts to elegant canape receptions.

Business Facilities

Perfect for meetings, interviews, and team-building sessions, with three versatile rooms to suit different group sizes. Learn more here.

Additional Information

Luggage Storage

Free luggage storage is available for early arrivals or late departures.

Cleaning & Laundry

Daily housekeeping and laundry service available upon request.

No Smoking Policy

Smoking is strictly prohibited in all public areas and guest rooms. Guests may use the terrace where ashtrays are provided.

Outdoor Areas

Explore our beautiful gardens and tranquil grounds, perfect for a leisurely stroll or relaxing on the terrace.

Lost Property

When reporting a lost item, please provide a detailed description including the type of item, brand, colour, size, and the approximate location and date it may have been lost. This information will help us identify and verify ownership.

Get in touch

Still looking for more information? If you have any queries or special requests, please call us on 01603 737 531 or complete our contact form below.