Cookies Policy

The Norfolk Mead Hotel, Spa & Events Venue
Last Updated: June 2026

Introduction

This Cookies Policy explains how The Norfolk Mead Hotel, Spa & Events Venue (“The Norfolk Mead”, “we”, “our”, or “us”) uses cookies and similar technologies when you visit our website.

By continuing to use our website, you agree to the use of cookies in accordance with this policy. Where required by law, we will ask for your consent before placing certain cookies on your device.

What Are Cookies?

Cookies are small text files placed on your computer, smartphone or other device when you visit a website. They help websites function effectively, improve user experience, and provide information about how visitors use a website.

Cookies do not typically identify you personally, but they may collect information that can be linked to you.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as:

  • Making a booking

  • Completing forms

  • Managing cookie preferences

  • Navigating the website securely

Without these cookies, certain parts of the website may not function correctly.

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting information anonymously.

They allow us to:

  • Monitor website traffic

  • Identify popular pages

  • Improve website performance

  • Understand how visitors find and use our website

We may use services such as Google Analytics to help us analyse website usage.

Functionality Cookies

These cookies enable enhanced functionality and personalisation.

They may remember:

  • Your preferences

  • Previously viewed pages

  • Booking information

  • Language or location settings

Disabling these cookies may affect certain website features.

Marketing and Advertising Cookies

These cookies may be set by us or by third-party providers.

They help us:

  • Measure the effectiveness of advertising campaigns

  • Show relevant advertisements

  • Track interactions with marketing communications

  • Deliver personalised content

These cookies will only be used where you have provided consent.

Third-Party Cookies

Some cookies may be placed by third-party services integrated into our website, including but not limited to:

  • Google Analytics

  • Google Ads

  • Meta (Facebook and Instagram)

  • Mailchimp

  • Booking and reservation systems

  • Video and social media content providers

These third parties may collect information in accordance with their own privacy policies.

Managing Your Cookie Preferences

When you first visit our website, you will be presented with a cookie banner allowing you to:

  • Accept all cookies

  • Reject non-essential cookies

  • Customise your cookie preferences

You can also manage cookies through your browser settings. Most browsers allow you to:

  • View stored cookies

  • Delete cookies

  • Block cookies entirely

  • Set preferences for specific websites

Please note that blocking certain cookies may affect the functionality of the website.

Changes to This Policy

We may update this Cookies Policy from time to time to reflect changes in legislation, technology or our website services.

Any updates will be published on this page, and the revised version will take effect immediately upon publication.

Contact Us

If you have any questions about this Cookies Policy or how we use cookies, please contact:

The Norfolk Mead Hotel, Spa & Events Venue
Church Loke
Coltishall
Norfolk
NR12 7DN

Telephone: 01603 737531
Email: info@norfolkmead.co.uk